Cullen M.

Technical Support Manager at Retention.com

Cullen M. began their work experience in 2015 as a GIS Analyst Assistant at the Southeast Regional Service Commission. They then worked as a GIS Technician Intern at Fisheries and Oceans Canada in 2016. In 2017, Cullen worked as a GIS Support at Natural Resources Canada. From 2019 to 2020, they served as a Junior Geomatics Officer at Public Services and Procurement Canada. In 2021, Cullen joined Mosaic North America as an Ecommerce Coordinator and later moved on to Lightspeed Commerce as a Support Specialist II (eCom). Currently, they are working at Retention.com as a Client Success Manager. At Retention.com, Cullen guides new clients through the onboarding process, manages a large book of business, and provides account level recommendations and optimizations for email marketing flows for specific targeted audiences.

Cullen M. pursued their education in a chronological manner. Cullen obtained a Bachelor of Arts degree in Geography from Mount Allison University from 2012 to 2016. Cullen then furthered their education by pursuing a Master's degree in Geography and Cartography at the University of Calgary from 2016 to 2018.

In addition to their formal education, Cullen M. has also obtained various certifications. Cullen completed the "Web Development" certification from BrainStation in December 2020. Cullen acquired multiple certifications in 2022, including "Communicating with Empathy," "Customer Service Leadership," "Google Analytics 4 (GA4) Essential Training," and "Project Management Foundations," all from LinkedIn. Furthermore, they completed "The Fundamentals of Digital Marketing" certification from Google Digital Garage in August 2021. Prior to that, in September 2020, they obtained certifications in "ArcGIS Pro 2.4 Essential Training," "Introduction to Web Design and Development," and "Real-World GIS," all from LinkedIn.

Before their academic pursuits, Cullen M. achieved the "Certified Ski Instructor (ICC, CC levels)" certification from Cross Country Canada in November 2010. Additionally, they were awarded the "Silver Award" in July 2009 and the "Bronze Award" in August 2008 from The Duke of Edinburgh's Award.

It is important to note that no strong assumptions or inferences have been made beyond the provided information.

Links

Previous companies

Natural Resources Canada logo
Fisheries and Oceans Canada logo

Timeline

  • Technical Support Manager

    November 1, 2023 - present

  • Client Success Manager

    February, 2023