Robb Clarke serves as the Head of B2B Technical Operations at Retention.com and RB2B, focusing on improving efficiency and customer satisfaction through streamlined processes and enhancements in technical operations. Previously, Robb held the position of Manager of Implementation, Training, and Support at Kognitiv Spark, where contributions included ensuring client success with mixed reality software. Robb has significant leadership experience, having founded a successful charitable fundraising platform while serving as Director at The Lotto Factory. An extensive background in web development and customer success management has equipped Robb with skills in technical writing, training AI support agents, and optimizing customer-driven support workflows. Educational qualifications include a Bachelor of Arts in History and a Diploma in Graphics and Digital Media Design.
This person is not in any teams
This person is not in any offices