Retex
Fausto Caprini is an accomplished executive with extensive experience in the retail and technology sectors. Currently serving as CEO of Retex s.p.a. since 2013, Caprini has driven innovation and established a benchmark for Italian retailers by leveraging technology and consultancy. Previous roles include Senior Advisor at Accenture, focusing on ERP and CRM transformation projects, and Managing Director at Wincor Nixdorf Retail Consulting, where Caprini led the company to become a leader in Italian retail consultancy. Early career highlights include ICT Manager at Sogegross Group, where significant technological advancements were implemented, and Marketing Manager at DIFFEL spa, participating in major digital disruptions. Caprini's academic background includes a degree from Università degli Studi di Genova, completed in 1984.
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Retex
The rise of new behavioral models, influenced by the increase in the complexity of shopping processes, the quantity of available information and the digital technologies, transform retail into an entirely new playground, where shopping preferences don’t consolidate just at the checkout, but in all moments of the customer journey, making the normal formats, that are continuously redefined, outdated. We are this. We allow changes, innovate processes, break down cultural barriers before the technological ones. Knowing the retail business means understanding the cognitive processes at the basis of buying behavior, knowing how to read social and market changes, placing them in relation with ideas, paths and technologies able to offer value to customers and users. Building the future of retail is the goal that constantly lead our actions.