Kaela Clay

Kaela Clay, M.S., currently serves as a Customer Success Manager at Rethink Behavioral Health since November 2023. Prior to this role, Kaela gained diverse experience in customer solutions at McMaster-Carr and held leadership positions at LEARN Behavioral as a Clinical Interviewer and Telehealth Lead. Kaela's background also includes positions in hospitality, with roles such as Sales, Marketing and Events Coordinator at The Blackstone, and Assistant Front Office Manager at The Gwen. Kaela began a career in hospitality with Choice Hotels International, progressing from Front Desk Agent to Front Desk Supervisor. Educational qualifications include a Bachelor of Science in Hotel, Motel, and Restaurant Management from Northern Arizona University and a Master of Science in Special Education with a focus on Applied Behavior Analysis from Ball State University.