ReturnBear is the ultimate ecommerce return solution for brands selling internationally, saving time and money while providing a seamless return experience for your customers.

Let us help drive savings by being closer to your customers with drop-off locations at Cadillac Fairview malls, HBC locations, Staples Canada and more.

What you get
- Access to Canada's only national, package-free drop-off network
- Verfied returns and instant refunds for your customers 
- Automated RMA platform
- Consolidated shipping and micro-forward fulfillment and end-to-end returns management

With backing from Koru, Cadillac Fairview and the Ontario Teachers' Pension Plan, we help brands like Numi, FRANC, K-Swiss, Palladium Boots, ‘47, Greg Norman Collection, Love & Nudes and more optimize their customers’ return experience while retaining revenue and reducing shipping costs. 

Unlock the international market with low return costs and a better customer experience for returns. Turn your online returns from a liability into an opportunity with ReturnBear. 

E-Commerce

ReturnBear

Sylvia Ng

Tim W.

Ahmed S.

Terence Hong

Eva Bennett

Bernadette Hunter

The Business Operations team at ReturnBear is responsible for optimizing and overseeing the end-to-end return process for ecommerce brands. This includes managing drop-off locations, streamlining verified returns for instant refunds, and automating the RMA platform. By consolidating shipping and managing micro-forward fulfillment, the team ensures a seamless, cost-effective return experience for both brands and their customers, ultimately driving savings and enhancing customer satisfaction.

Business Operations

Leadership Team

Software Development

Business Operations

About

Team members

Other teams at ReturnBear

Leadership Team

Software Development