Austin Douglas

Austin Douglas currently serves as a Business Development Representative at Revelation Machinery since July 2022. Previously, from February 2015 to June 2022, Austin held various positions at The Orthopaedic Institute, starting as a Scheduling Coordinator where a daily quota of 20 appointments was consistently exceeded. As a Revenue Cycle Specialist, Austin acted as a liaison to over 75 physicians, verifying and processing more than 25 insurance claims daily while enhancing client retention. As a Refund Specialist, Austin managed all refunds across 10+ locations, ensuring corporate compliance through an annual project that notified patients of overpayments.