Support teams already know what’s driving churn, bugs, and friction. 
They just can’t prove it. And they can’t act on it fast enough.
 
Revelir is an AI customer service platform for support teams.

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We’re building three systems that work together:
 
1. | AI Support Agent |

> Resolves routine tickets autonomously (e.g. status updates, refunds, FAQ) so your team can focus on edge cases
> Smarter because Revelir's agent learns from your (1) past conversations and (2) your knowledge sources 
 
2. | AI Quality Assurance |

> Revelir’s AI does the QA itself, scoring every conversation against your rubric, the same way a QA analyst would, but across 100% of tickets
> Your QA team shifts from scoring tickets to coaching agents and acting on what the AI surfaces
> Proven to reach ~90% accuracy today 

3. | CS Insights |

> Enriches every ticket with AI signals your helpdesk doesn’t produce (sentiment, contact reason, custom metrics)
> Lets your team ask questions about your support data in plain English
 
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Most teams review less than 5% of tickets manually. The rest is guesswork.
Revelir removes the sampling problem and shows you exactly what’s happening, and why.

Deployed in production & trusted by teams at Xendit and Tiket.com, two of Southeast Asia’s largest support operations.

Revelir AI

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