Jacques Groleau

Jacques Groleau is a seasoned professional with extensive experience in customer success and management across various technology companies. Currently serving as Senior Director of Customer Value at Revenera since July 2025, Jacques previously held roles including Director of Customer Success for the Americas at SnapLogic and Global Director of Customer Onboarding at Bird. With a proven track record at companies like Twilio, NICE inContact, CallMiner, Comcast, and Verizon, Jacques has consistently driven customer engagement, retention, and revenue growth, while overseeing teams and managing complex customer relationships in diverse environments. Jacques holds a B.A. in Business Management from Saint Leo University.