Danielle Chaffin Gibson, LMSW

Danielle Chaffin Gibson, LMSW has a diverse work experience spanning several industries. Danielle began their career as an Administrative Assistant at Putnam County Assessor from 2008 to 2010. Danielle then worked as a Mental Health Associate at UHS from 2013 to 2016, providing direct care for children with mental health disorders.

Following this, Danielle worked as an Account Manager at BNSF Logistics for a brief period in 2018, managing transportation logistics for clients. Danielle also served as a Social Worker at Cumberland County from 2018 to 2019, providing therapeutic services to single mothers and implementing abuse prevention strategies.

Danielle's experience also includes a role as a Master Social Work, Research and Administration at the Exchange Club/Holland J. Stephens Center in 2020, where they conducted program evaluation and clinical research. Danielle then worked as a Training Manager at Revenova from 2019 to 2023, where they designed and developed training programs for customers.

Danielle's most recent role is at Revenova, where they initially served as a Customer Experience Manager in 2023, focusing on improving customer experiences and facilitating communication between various teams. Danielle currently holds the position of Director, Customer Experiences at Revenova, where they plan and facilitates vision workshops, ensures alignment of customer experience strategies with marketing initiatives, and provides recommendations on leveraging the company's product.

Overall, Danielle Chaffin Gibson, LMSW has a background in administrative support, social work, mental health, logistics, and customer experience management. Danielle'sexpertise lies in providing therapeutic services, conducting research, facilitating communication, and delivering exceptional customer experiences.

Danielle Chaffin Gibson, LMSW, holds a Master of Social Work (MSW) degree from Tennessee State University. Prior to obtaining their MSW, they earned a Bachelor's Degree in Psychology from Troy University. Additionally, Danielle has obtained various certifications, including the Salesforce Certified Platform App Builder Certification, App Customization Specialist Certification from Salesforce Trailhead Superbadges, Salesforce Certified Administrator (SCA) Certification from Salesforce, Security Specialist Certification from Salesforce Trailhead Superbadges, and the Licensed Master Social Worker designation from the State of Tennessee. Danielle is also a Salesforce Ranger, Lightning Experience Reports & Dashboards Specialist, and Business Administration Specialist according to certifications earned through Salesforce. In 2020, Danielle was recognized for their academic achievements and inducted into the Phi Alpha Social Work Honor Society. Furthermore, they hold the Infant Mental Health Associate IMH-E IFA certification from the Association of Infant Mental Health in Tennessee, which they obtained in 2019.