Phil Hetrick

Phil Hetrick has a diverse and extensive work experience spanning different industries. Phil is currently working as the Director of Client Engagement at Revenue Management Solutions, LLC, where they oversee a team of Relationship Managers and Revenue Cycle Healthcare Consultants. In this role, they are responsible for coordinating the transition of OrboGraph clients to the RMS platform.

Prior to joining RMS, Phil worked at OrboGraph as a Healthcare Payments Product Owner. Here, they integrated and onboarded partner accounts contributing over $1M in monthly revenue. Additionally, they spearheaded the implementation of a major healthcare organization, resulting in a 40% reduction in manual work for athenahealth.

Before their time at OrboGraph, Phil served as a Business Development Manager at TeraRecon, Inc., where they fostered and grew business relationships, developed business plans, and provided training for the sales team. At Allscripts, they held various roles, including Product Manager and EDI Operational Readiness Project Manager, where they managed product portfolios and led internal audits and system information collection projects.

Earlier in their career, Phil worked at NCI Information Systems, Inc. as a Lead Computer Support Consultant and Help Desk Analyst, providing software and hardware support for government contracts. Phil also gained experience as a Help Desk Analyst at the Yale University Art Gallery, where they provided technical support and trained new employees.

Overall, Phil Hetrick has demonstrated their expertise in client engagement, healthcare payments, business development, and technical support throughout their work history.

Phil Hetrick completed their Bachelor of Arts (B.A.) degree in Psychology from Yale University between 2000 and 2004. Phil later pursued a Master of Business Administration (MBA) degree in Services Management from the College of Management at North Carolina State University, attending the program from 2009 to 2011. In terms of additional certifications, they obtained the Pragmatic Marketing Certified qualification in October 2011.