Huy Ngo

Huy Ngo is an experienced Information Technology professional currently serving as an Information Technology Operations Engineer Support at Reverba Global since April 2025, focusing on IT systems installation, configuration, usability, and support. Previous roles include Technology Support Technician III and Information Technology Service Desk tier 2 at Funko, where responsibilities involved managing user access in Active Directory and O365, diagnosing hardware/software issues, and providing comprehensive support for retail kiosks and ERP systems. Huy also owned and managed Pho & Chill, an online shop, while working as an Information Technology Support Analyst at Qualitel Corp., specializing in SQL server maintenance and automation. Huy’s career began in customer service as a sales associate at JCPenney. Educational qualifications include an ATA in Game Development and an AAS in Computer Science from Edmonds College and further foundational studies at Lynnwood High.