Roosewell Pen

Roosewell Pen is a seasoned IT professional with extensive experience in providing Tier 3 support for diverse technology environments across multiple companies, including Revionics, Gwinnett Community Bank, and Norfolk Southern Corporation. Currently serving as a Senior IT Infrastructure Specialist at Revionics, Roosewell manages a large user base and a wide range of applications, demonstrating expertise in MDM, Microsoft 365 migrations, and Power Automate flows. Previous roles encompass IT infrastructure management, desktop support, and network administration, showcasing a strong proficiency in troubleshooting, system deployment, and team leadership. Educational qualifications include a Bachelor of Information Technology, an Associate of Information Technology, and an Information Technology Certificate, all obtained from Clayton State University.