Christopher (Jia Yao) L. is an experienced Operations Manager at Revolut since August 2022, specializing in international expansion by managing performance across global departments, resolving integration issues, and overseeing governance processes for market launches. Previously, Christopher held roles as a Technical Writer at Visa, where responsibilities included managing DITA XML documentation and leading teams for technical output enhancement. A background in analytics was established through an internship at Nielsen, providing insights to FMCG retailers. Christopher holds a Bachelor's degree in Communication Studies (Honours) from Nanyang Technological University, complemented by diverse internships and roles in research, editorial, and intelligence analysis.
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