Hugo Mendes Silva

Hugo Mendes Silva is a seasoned professional currently serving as a Production Operations Manager for FinCrime Support at Revolut since March 2022, overseeing a team of over 50 individuals. This role involves prioritizing projects, developing team members, and making critical business decisions by analyzing complex cases. Prior experience includes positions as a Customer Experience Manager and FinCrime Analyst, where responsibilities encompassed coordinating with product teams, enhancing customer satisfaction, and conducting KYC/CDD analyses. Prior to Revolut, Hugo worked at FITNESS HUT as a Gym Support and Group Trainer, and held positions as a coach and personal trainer in various fitness and rehabilitation settings. Hugo holds multiple degrees, including a Master's in Strength Training and postgraduate qualifications in Exercise Medicine and Advanced Personal Training from reputable institutions.