Thais Argolo is a Customer Success Manager at Revolut, having transitioned to this role in April 2024. Previously, Thais served as a Customer Success Specialist at Smartex.ai from March 2022 to March 2024. Prior experience includes a position as Public Relations at Model In clinic from September 2020 to March 2022, and public relations internships at Grupo Mesa Publicidade e Propaganda from January 2017 to March 2018 and at BR Distribuidora from December 2015 to December 2016, where strategic communication skills were developed. Thais's research background includes working as a Scientific Researcher at Laboratório de Comunicação, Cidade e Consumo (Lacon/UERJ) from March 2014 to November 2015. Thais holds a Master's degree in Strategic Communication from Universidade da Beira Interior, completed in November 2021, and a Bachelor's degree in Public Relations from UERJ, obtained in August 2018.
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Revolut
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Revolut is an app-based financial services technology company. Founded in 2015 and headquartered in the UK, Revolut serves 20 million customers around the world as they make over 250 million transactions per month. They have over 5,000 employees in offices around the world, including New York, Tokyo, Madrid, Barcelona, Paris, Mexico City, Berlin, Budapest and Bucharest with further expansion planned. Revolut offers both personal and business accounts, helping customers improve their financial health and easily connect with the global economy through a variety of features, including On Demand Pay, personalized Loans, Pet Insurance, Currency Exchange, Budgeting and Analytics, peer-to-peer payments, Saving Vaults, Junior, Stays, and Trading. Revolut’s top five countries, based on the number of retail customers, are the UK with 4.8 million customers, Romania with 2 million, Ireland with 1.9 million, Poland with 1.7 million, and France with 1.5 million customers. In 2021, Revolut raised a $800 million Series E round led by Softbank and Tiger Global, valuing the business at $33 billion.