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Martin Roop

Help Desk Agent at Revolution Retail Systems

Martin Roop is an experienced professional with a background in customer support and technical assistance. Currently serving as a Help Desk Agent at Revolution Retail Systems, LLC since August 2018, Martin previously held the position of Customer Technical Support Specialist II at Brinks Home Security from December 2016 to August 2018. Prior to that, Martin worked as a Security Intervention Specialist I at THRIVE Intelligence, where responsibilities included video and alarm monitoring alongside customer service in Southern California. Early in the career, Martin contributed as an Assist Gate at PRC, LLC, providing training for agents and administrative support. Martin holds an Associate of Science degree in Counseling Psychology from Eastfield College, earned between 2013 and 2015.

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