Glyn Doherty

Glyn Doherty began their work experience in 2019 at Tesco, where they held the position of Insight & Speech Analyst. In this role, they utilized customer and business data to generate valuable insights that contributed to improving customer service. Their responsibilities involved working with various technologies such as SQL, Python, VBA, and Tableau. Additionally, they analyzed recorded calls using Verint Speech Analytics to gain further insights into customer journeys and experience. In 2022, Doherty joined Reward as a Business Intelligence Developer, with specific details about their responsibilities and duration in this role not provided.

Glyn Doherty obtained a BSc (Hons) degree in Applied Computing from the University of Dundee, where they studied from 2015 to 2019. In addition to their degree, they also received an OCR Text Processing (Business Professional) Level 3 Award from OCR in June 2014.