R360 Group
Dhruv Singh serves as an Associate Product Manager at Reward360 Global Services Pvt Ltd., where a rewards platform product launched for the Singapore market generated $400,000 in annual revenue. With a focus on reusability in design, Dhruv implemented the platform across various locations. Previously, as a Management Trainee, Dhruv conceptualized a new product and coordinated with external technology providers for its MVP delivery. An internship as a Customer Experience Intern at Royal Brothers involved designing a dashboard that provided insights into call center, fleet, and branch efficiency. Dhruv holds an MBA from the Indian Institute of Management Sirmaur and a BTech in Information and Communication Technology from the Dhirubhai Ambani Institute of Information and Communication Technology.
R360 Group
R360 powers a data-driven customer engagement ecosystem that enables the world’s leading organizations to earn customer loyalty every day. For over 18 years, R360’s loyalty and reward platforms have driven ambitious loyalty programs for some of the world’s biggest brands – including Standard Chartered Bank, American Express, HDFC Bank, ICICI Bank, and Axis Bank. We have 1000+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics. Our multidisciplinary team of technology experts, product engineers, data scientists, client relationship managers, and customer experience professionals work together with our clients to enable loyalty by enhancing customer acquisition, engagement, and retention. Partner with Reward360 today to transform one-time customers into lifelong advocates of your brand!