Rewardsco
Mark Harris is a seasoned professional with extensive experience in project and product management. Currently serving as a Service Owner for Shared Services at Derivco and a Senior Digital Product Manager at Rewardsco, Mark oversees product lifecycles and collaborates with cross-functional teams to optimize product portfolios. Mark previously held significant roles at Barrows, including Senior Project Manager - Support Lead, Product Owner, and Senior Project Manager - Business Integration, where responsibilities encompassed leading support teams, defining new business processes, and integrating operations during organizational changes. Mark also worked as a Senior Global Project Manager at Total Marketing Support Limited, fostering strategic partnerships across multiple regions. Mark's career began at Barrows, with progressive roles in project management since 2004. Mark holds a Higher Certificate in Business Management from Durban University of Technology.
Rewardsco
Our People. Your Greatest Asset. In today’s competitive BPO landscape, you need a partner with the right people to adapt, innovate and drive your business forward. At Rewardsco, we redefine what it means to outsource. As a leading international BPO powerhouse headquartered in Durban, South Africa, we work alongside you, understanding your unique needs and offering bespoke solutions for your market. Partnering with us goes beyond a business decision, it’s a strategic move toward a globally connected, more efficient future for your company. Since 1996, we have used our tailored, scalable and cost-effective solutions to help companies FIND, WIN, RETAIN and GROW their customer base. From sales and distribution to support functions, we’re with you every step of the way, managing the full life-cycle of your customers’ journey through our optimised omnichannel solutions. How we do it: FIND: Lead Generation and Management Sales and Marketing WIN: Inbound and Outbound Sales Invoicing and Collections RETAIN: Customer Service and Support Customer Retention, Churn and Win-back GROW: Cross-Selling and Up-Selling CX and Customer Lifecycle Management Visit our website today and give your business the competitive edge by providing your customers with the support and service they deserve.