Mariana Galuk has a diverse work experience that spans across various industries and roles. In 2011, they started as an intern at HSBC Sales Desk South, where they provided customer service and support to corporate clients. Mariana gained valuable skills in foreign exchange operations and trade finance while also learning how to work under pressure and negotiate financial deals. In 2013, Mariana became a Customer Service Executive at HSBC Private Bank, where they provided sales support to private customers and improved their communication skills through customer service interactions. Mariana also obtained CPA20 certification, which is required for investment sales in Brazil.
Moving on, Mariana worked as a Marketing Scholarship recipient at the Centre for Support to Innovation Management (NAGI-UFRGS) in 2014. In this role, they assisted micro and small enterprises with management innovation, including prospecting potential partners and contributing to marketing content creation. Mariana'sefforts led to the establishment of critical partnerships with organizations in the IT sector.
In 2014, Mariana also began their role as an Academic Researcher at Gpei - Research group on Strategy, Internationalisation and Innovation in Brazil. Mariana'sresearch focused on areas such as clusters, internationalization, innovation, inter-organizational relations, business models, and entrepreneurship. Mariana continued this role until 2017.
Between 2015 and 2017, Mariana took on the position of Marketing and Communication Scholarship at Zenit - Parque Científico e Tecnológico - UFRGS. Here, they were responsible for building and implementing marketing and communication strategies for the scientific and technological park of the Federal University of Rio Grande do Sul (UFRGS), Brazil. Mariana achieved significant success in building the company's website and strengthening institutional relations with business incubators and startups.
In 2019, Mariana joined Enterpryze as a Junior Designer, where they worked on the brand refresh of the company's website, utilizing curated illustrations, buttons, iconography, and tone of voice. Mariana was also involved in designing the responsive company website. From 2020 to 2021, Mariana became a Product Designer at Enterpryze, taking ownership of the design process from ideation to design quality assurance. Mariana also designed and implemented UI guidelines based on a brand refresh.
Most recently, in 2021, Mariana joined Rezdy as a Product Designer. Mariana played a crucial role in designing the first iteration of the In-destination product and collaborated with stakeholders to envision the future of the Channel Manager and design reseller integrations. Mariana introduced new and reusable patterns to enhance the experience of operators connecting with resellers.
Mariana Galuk completed their Bachelor's degree in Business Administration and Management, General from the Federal University of Rio Grande do Sul. Mariana pursued this degree from 2008 to 2013. Following this, they obtained a Master of Business Administration (M.B.A.) in Innovation, Technology, and Sustainability from the same university. Mariana attended the Federal University of Rio Grande do Sul from 2015 to 2017 for their MBA. In 2017, they enrolled at Trinity College Dublin, where they obtained a Master's degree in Interactive Digital Media, which they completed in 2018.
In addition to their formal education, Mariana also obtained certifications. Mariana completed the "Curso de Produção de Conteúdo para Web" from Rock Content in January 2019. Mariana also obtained the CPA20 certification from ANBIMA in 2013, although the specific month is not provided.
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