Mark Flanagan

Client Services Director at RFM Group

Mark leads sales, marketing, bidding and compliance for all divisions; Facilities Management, Repairs and Construction.

Mark is an extremely capable, self-motivated and passionate Client Services Director with over 15 years FM related experience delivering maintenance, TFM, Insurance property repair services and Construction projects to both private and public sector organisations.

He is a member of the senior management team including Operational Board, Safety Steering Group, IT Steering Group and Contract Monitoring Committee.

In 2012, Mark developed a new division incorporating HBM focusing on insurance property repairs and reinstatement. The insurance business has grown combined revenues in excess of £20m over the last eight years and has successfully retained partnerships with Lloyds Bank and other insurance companies whilst adding new customers such as LV and Aviva.

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Timeline

  • Client Services Director

    Current role

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