Andrew Ogawa is a seasoned IT professional currently serving as a Senior System Analyst at WIS International since May 2023, and has been with RGIS since February 2004 in various roles including Windows System Engineer and Technical Support Team Lead. Andrew possesses extensive experience in delivering senior technical support, managing software deployments using Microsoft Deployment Toolkit and System Center Configuration Manager, and supporting hardware and software for over 2000 users across diverse environments. Andrew's skill set includes managing active directory accounts, providing remote internet service support, maintaining security systems, and developing technical documentation, showcasing a strong background in both technical support and systems engineering. Andrew holds a Bachelor’s Degree in Communication from Oakland University, earned between 1994 and 2000.
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