Josh Rosenberg

Josh Rosenberg is a seasoned Technical Support Engineer with extensive experience in application support and systems administration, currently holding the position of Technical Support Engineer III at Rhapsody since October 2018. Responsibilities include creating configuration modifications to address complex challenges, mentoring junior colleagues, conducting problem analysis, and collaborating across departments. Prior to Rhapsody, Josh worked at Orion Health, where skills included Java diagnostics and heap dump analysis, and at Lumension, serving as Support Team Lead for the Americas while managing a team of ten. Previous roles also encompass Linux system administration and technical support in various capacities, complemented by an associate degree in Information Technology, with a focus on network security and systems management.