Melissa D.

Melissa D. has extensive experience in the field of student financial services. Melissa began their career as a Financial Planning Counselor at Johnson & Wales University in 2001. Melissa then served as a Financial Aid Officer at The Art Institute of Houston before becoming a Financial Aid Counselor at the University of St. Thomas-Houston.

In 2006, Melissa joined Emerson College as an Assistant Director, where they managed the processing area within Student Financial Services. Melissa later transitioned to the role of Senior Assistant Director, overseeing the disbursement of federal, state, and institutional aid for eligible students. Melissa also served as the primary point of contact for the Graduate Student population, reviewing and maintaining accuracy of their financial aid applications.

From 2012 to 2014, Melissa worked at Dean College as the Associate Director of Financial Aid. In this role, they managed all federal, state, and alternative loan programs, ensuring accurate disbursement of funds. Melissa also provided counseling to student families on financial aid, billing, and registration.

Melissa then moved to the University of Rhode Island, where they served as an Enrollment Services Officer from 2014 to 2017. Melissa was responsible for verifying and awarding financial aid based on federal and institutional regulations. Melissa also provided counseling to students and families on various aspects of financial aid processing and payments.

From 2017 to 2018, Melissa worked at Rhode Island College as the Associate Director of Financial Aid, Client Services. In this role, they managed all aspects of customer service and post-endowed scholarships.

Melissa's most recent position was at the Rhode Island School of Design, where they served as the Associate Director of Student Financial Services since 2018. Melissa initiated the design of a personalized communication strategy and expanded direct deposit enrollment for student accounts.

Overall, Melissa D. has a proven track record of success in student financial services, with experience in various roles and responsibilities.

Melissa D. completed their Bachelor of Arts degree in Communication and Media Studies at the University of Rhode Island from 1996 to 2000. Melissa then pursued a Master's degree in Higher Education and Student Affairs at Salem State University, which they obtained from 2007 to 2010.