Maksym Z. is currently the Head of Customer Experience at RIA.com, a role they have held since 2023. They previously served in various sales and managerial positions within the same company, contributing significantly to customer experience initiatives. Maksym completed a degree in Psychology at the Kiev Institute of Business and Technology between 2012 and 2015, and they also hold qualifications in emergency care, project management, and Python development. A finalist in the Dzwinner 2021 awards and a jury member for Dzwinner 2023-2024, Maksym is passionate about eSports and is a fan of ChatGPT.
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