Brooks R. has extensive experience in technical support and engineering, currently serving as a Technical Support Engineer/Designer III at Ribbon Communications since 2018. Previously, Brooks held a position as Principal Technical Support Engineer and Technical Support Engineer at Sonus from 2010. Earlier in the career, Brooks worked as a Client Support Specialist at NBCUniversal Media, LLC from 2006 to 2009, and as a Global Operations Engineer at Level 3 Communications from 1997 to 2005, which encompassed roles in Global Crossing.
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