Kersti Prii

Kersti Prii has extensive experience in the hospitality and retail sectors, currently serving as Duty Manager and Operational Supervisor at Ribby Hall Village since October 2016. Core responsibilities include managing conferences, events, and weddings, ensuring adherence to food safety protocols, financial oversight of conference P&L, conducting monthly stocktakes, recruiting and training staff, and addressing customer inquiries and complaints. Prior roles include Customer Experience Assistant at Ribby Hall Village, Retail Supervisor at Clintons, and Arcade Supervisor at Luxury Leisure, with a strong emphasis on customer service, team leadership, and operational management. Kersti Prii holds a degree in Tourism and Hotel Management from Pärnumaa Kutsehariduskeskus.