Kristen A.

Kristen A. has extensive experience in customer service and account management, currently serving as a Customer Service Representative II at Richardson RFPD since January 2017, where expert-level customer service is delivered for component sales teams. Prior experience includes roles as an Ocean Export Agent at BDG International, Inc. and as an Ocean Import Account Manager at C.H. Robinson International, focusing on managing ocean freight shipments and maintaining strong customer and carrier relationships. Earlier in their career, Kristen A. held various positions at Grand Victoria Casino and Resort, including Captain and Marine Operations Manager, where leadership of a diverse team ensured the smooth operation of a multi-million dollar facility. Education includes a Bachelor of Science in Marine Transportation/Logistics from the United States Merchant Marine Academy and a Paralegal Certificate from Boston University.