Sales and Customer Relations

The Sales and Customer Relations team at Richloom is responsible for driving revenue and maintaining strong client relationships across multiple sectors, including upholstery, casual furniture, and decorative textiles. This team, comprising merchandisers, account managers, sales representatives, and directors, works collaboratively to provide exceptional service, negotiate key accounts, manage production processes, and ensure customer satisfaction. They play a crucial role in sustaining Richloom's leadership in textile manufacturing and expanding its market presence in the hospitality, retail, and corporate sectors.