Since its inception, the goal for the Richmond Ambulance Authority (RAA) has been to provide its community with clinical excellence, while ensuring response time reliability and fiscal responsibility.  Although it has the highest call volume per capita in the United States, RAA has gained a national and international reputation as a premiere, high performing EMS system.  RAA is one of only eleven systems in the United States that has received accreditation from both the National Commission on Accreditation of Ambulance Services (CAAS) and the National Academy of Emergency Dispatch (NAED).  These accreditations are considered the “gold standard” for ambulance services, certifying distinction for quality patient care and ambulance operations.

Government

Health Care

Richmond Ambulance Authority

Richmond Ambulance Authority's headquarters in Richmond, VA, United States

Chip Decker

Dan Fellows

Michael Dixon Shrm-Cp, Phr, Ipma-Scp

- Health Care Administration Angel Dove

Bryan Aud

Christopher Wishart

The Medical Responders team at the Richmond Ambulance Authority is responsible for providing high-quality pre-hospital emergency medical care and transportation. Comprised of highly trained paramedics, critical care paramedics, emergency medical technicians, nurses, and support staff, the team ensures rapid response times, advanced medical interventions, and reliable patient transport, maintaining the highest standards of clinical excellence and operational efficiency.

Medical Responders

The Leadership Team at Richmond Ambulance Authority (RAA) is responsible for steering the organization's strategic direction, ensuring adherence to high standards of clinical excellence, and maintaining operational efficiency. This team, which includes the CEO and the Chief Human Resources Officers, oversees administrative functions, manages human resources, fosters organizational growth, and ensures compliance with national accreditation standards, thereby sustaining RAA's reputation as a leading EMS system.

Richmond Ambulance Authority

Org chart

Teams

Medical Responders

Leadership Team

Offices

Richmond Ambulance Authority

Org chart

Teams

Medical Responders

Leadership Team

Offices

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