Laura H. is a seasoned professional in product management with extensive experience spanning over two decades in various roles within the technology and service sectors. Currently serving as a Workspace Product Manager at Ricoh Europe since May 2023, Laura previously held the position of Product Manager for Maintenance, Licensing, and Consumption Models at BT, where responsibilities included overseeing licensing frameworks for product managers. Prior to BT, Laura worked at SCC as a Workplace Productivity Product Manager and at Canon (Europe) in multiple roles, including BIS Release Management Lead and EMEA Managed Print Service Product Manager. Laura's early career includes a Marketing Manager position at Steria. Educational qualifications include studies at the University of West London and the Chartered Institute of Marketing.