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Tyler Pearson

Senior Service Operations Manager (msp) – Vodafone Network Security Operations at Ricoh UK

Tyler Pearson is a seasoned IT professional with extensive experience in service operations and technical support management. Currently serving as a Senior Service Operations Manager for the Vodafone Network Security Operations at Ricoh UK, Tyler leads a managed network security service leveraging multiple OEM solutions. Previous roles include directing operations at IOTSERVICES Ltd, acting as Service Escalation Manager for major incidents at Fujitsu, and holding various technical support management positions across prominent companies such as Cisco Systems and Fluke Networks. With a foundation in Electrical and Electronics Engineering from Port Elizabeth Technikon, Tyler has a strong background in both technical and business aspects, complemented by leadership training from Cisco Management Series.

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Ricoh UK

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Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.