Tyler Pearson

Tyler Pearson is a seasoned IT professional with extensive experience in service operations and technical support management. Currently serving as a Senior Service Operations Manager for the Vodafone Network Security Operations at Ricoh UK, Tyler leads a managed network security service leveraging multiple OEM solutions. Previous roles include directing operations at IOTSERVICES Ltd, acting as Service Escalation Manager for major incidents at Fujitsu, and holding various technical support management positions across prominent companies such as Cisco Systems and Fluke Networks. With a foundation in Electrical and Electronics Engineering from Port Elizabeth Technikon, Tyler has a strong background in both technical and business aspects, complemented by leadership training from Cisco Management Series.