Michelle Maldonado

Michelle Maldonado is a seasoned professional with extensive experience in customer operations and project management. Currently serving as Sr. Manager of Customer Operations at FOX Factory since May 2014, Michelle has successfully built and managed a Customer Operations Team that supports various original equipment manufacturers (OEM) and after-market customers. Prior to this role, Michelle held several positions at Fox Head, Inc., including IT Project Manager, where five IT projects were launched efficiently, and Clothing Retail Manager, where customer support processes and training programs were significantly enhanced. Earlier experience includes serving as a Customer Service Supervisor and a Project Manager at @Home, where Michelle directed support center initiatives for residential internet services.