Kristen Plano

Kristen Plano is an experienced professional in business application management and data analysis, currently serving as a Business Application Manager and previously a Business Data Analyst at RCM&D since August 2017. Prior experience spans nearly two decades at JPMorgan Chase & Co., where Kristen held various roles including Business System Analyst, Business Process Lead – Application Support Team Leader, and Product Launch Specialist Sr. Responsibilities included managing enhancement processes, supporting internal marketing systems, serving as a liaison between users and IT, and providing detailed business requirements for system enhancements. Kristen holds a Bachelor of Science degree in Business Administration with a focus on Marketing from the University of Delaware.