Richard Massingham

Richard Massingham is a seasoned professional currently serving as Chief Strategy Officer and Head of Product at RightIndem since April 2018. With a robust background in product management and business analysis, Richard has contributed to defining product vision, conducting market analysis, and delivering customer-focused solutions across multiple organizations. Previous roles include Product Manager and Product Delivery Manager at Buying Butler, and various positions at Capital One, including Senior Business Systems Analyst, where significant cost savings were achieved through the implementation of a customer correspondence management solution. Richard's extensive experience spans several companies, including Associated Northcliffe Digital, Alliance Boots, Experian, and Boots, where a blend of technical expertise and strategic thinking has driven successful project deliveries and operational efficiency improvements. Richard holds a degree from The Manchester Metropolitan University.