Monica Abrahamsen

Monica Abrahamsen has a diverse work experience spanning over several decades. Monica is currently working as a QA Engineer at Rightpoint since 2021. Prior to this, Monica worked at Overdose., a global eCommerce agency, for 8 years as a QA Analyst/Tester. Monica'sresponsibilities included building and maintaining Magento and Shopify websites, managing the QA process, and coordinating with project managers and developers.

Before their time at Overdose., Monica worked at Lancaster Systems, Inc. from 1995 to 2012. Monica held various roles during this time, including Contracts Administrator/Recruiter, Technical Support/Supply Manager, and Administrative Assistant. In their roles, they managed the on-boarding process for IT contractors and employees, recruited and placed IT professionals, implemented recruitment tracking software, installed and upgraded software, and maintained a large consultant database.

Monica also had a role as Your Avon Rep at Avon from 2002 to 2012, and as a Customer Service Representative at United Parcel Service - UPS from 1993 to 1995. At UPS, they handled customer inquiries and disputes, processed pickups, and resolved billing issues.

Overall, Monica Abrahamsen has a strong background in QA, eCommerce, recruitment, technical support, and customer service.

Monica Abrahamsen began their education at Mamaroneck High School, where they attended from 1990 to 1993. Monica then pursued their higher education at Berekely College from 1993 to 1995, where they obtained an Associate in Applied Science degree in Office Administration.