rigneydolphin
Conor O'Byrne holds an MBA and a BBS(Hons) in Business Studies from Waterford Institute of Technology. Since May 2013, Conor has served as the Group Chief Executive Officer at RelateCare | Communicating Better Health, and additionally holds the same position at rigneydolphin since November 2019. Conor's prior experience at Rigneydolphin includes roles as Connected Health Director & Co MD of RelateCare, Account Director, and Director of Operations from January 2006 to August 2014.
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rigneydolphin
Rigneydolphin offers a variety of bespoke solutions including Contact Centre Solutions, Customer Relationship Management, Healthcare, HR and Recruitment services and most recently contact centre consultancy services. We are a trusted partner of many highly respected and successful brands domestically and internationally across all sectors. Company Features: • Contact Centre Solutions • Customer Relationship Management • Telehealth • ISO 9001:2008 certified • ISO 27001 certified Awards: • 2009, 2010 and 2011winner of Deloitte Best Managed Companies Awards. These awards recognise indigenous Irish companies, which operate at the highest levels of business performance. • Best Outsourcing Partnership – 2008 (Runner Up in EMEA region – World Contact Centre Awards) • Best Customer Service – 2008 (Highly Commended - World Contact Centre Awards) • Best Training Programme – 2008 (Highly Commended – CCMA Awards) • Best Outsourcing Partner – 2008 (Highly Commended – CCMA Awards) • Contact Centre of the Year – 2007 (Finalist – CCMA Awards) Rigneydolphin provides both outsourced and in-sourced customer interaction services to both indigenous and multinational clients including: • Customer service and technical support • Inbound / Outbound sales & marketing campaigns • Healthcare Solutions • Customer Relationship Management • Database design and management • HR / Recruitment services. • Back-office administration • Fulfilment