rigneydolphin
David Noonan has extensive experience in the manufacturing and customer service industries, currently serving as Team Captain, Customer Service Representative, and Call Coach at rigneydolphin since August 2009. Prior to this role, David worked at Waterford Crystal from March 1981 to July 2008, holding positions as a Semi-Skilled Worker and Master Cutter. Complementing professional experience, David has pursued several educational certifications, including Lean Manufacturing from the Institute of Industrial Engineers, Training and Development from the Irish Institute of Training and Development, and Occupational Safety and Health Technology from University College Dublin. David also holds a Foundation Certificate in Business Studies and Humanities from Waterford Institute of Technology.
This person is not in any teams
This person is not in any offices
rigneydolphin
Rigneydolphin offers a variety of bespoke solutions including Contact Centre Solutions, Customer Relationship Management, Healthcare, HR and Recruitment services and most recently contact centre consultancy services. We are a trusted partner of many highly respected and successful brands domestically and internationally across all sectors. Company Features: • Contact Centre Solutions • Customer Relationship Management • Telehealth • ISO 9001:2008 certified • ISO 27001 certified Awards: • 2009, 2010 and 2011winner of Deloitte Best Managed Companies Awards. These awards recognise indigenous Irish companies, which operate at the highest levels of business performance. • Best Outsourcing Partnership – 2008 (Runner Up in EMEA region – World Contact Centre Awards) • Best Customer Service – 2008 (Highly Commended - World Contact Centre Awards) • Best Training Programme – 2008 (Highly Commended – CCMA Awards) • Best Outsourcing Partner – 2008 (Highly Commended – CCMA Awards) • Contact Centre of the Year – 2007 (Finalist – CCMA Awards) Rigneydolphin provides both outsourced and in-sourced customer interaction services to both indigenous and multinational clients including: • Customer service and technical support • Inbound / Outbound sales & marketing campaigns • Healthcare Solutions • Customer Relationship Management • Database design and management • HR / Recruitment services. • Back-office administration • Fulfilment