Ashley Wilson

Senior Operations Manager at Ring

Ashley Wilson possesses extensive experience in operations and customer service management. Currently serving as a Senior Operations Manager at Ring since June 2021, Ashley previously held multiple roles at T-Mobile from October 2010 to June 2021, including Manager of a Team of Experts, Supervisor of Customer Retention, and Senior Customer Service Representative. Earlier career experience includes working as a Retention Supervisor at iQor, where responsibilities involved negotiating with severely delinquent accounts to retain customers. Ashley holds a Master of Business Administration with a focus on Organizational Leadership from Colorado Technical University (2018-2020) and a Bachelor of Business Administration with a concentration in History and Business Administration from Limestone University (2003-2009).

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