Dyan Taylor

Dyan Taylor is an accomplished professional in customer success and sales, currently serving as SLED Customer Success Renewal Manager at RingCentral since December 2020. Prior experience includes a role as Renewal Sales Representative for North America at Genesys, where Dyan led sales renewals resulting in over $40 million in revenue. Previous positions include Advanced Sales Specialist at IBM, where $22 million in annual support revenue was closed, and Senior Renewal Sales Representative at MRO Software, Inc., achieving $20 million in maintenance revenue. Dyan began a career in sales at Eastman Software, progressing from Sales Analyst to Sales Representative, and has demonstrated consistent excellence with multiple awards throughout a career spanning over two decades. Dyan holds a Bachelor’s Degree in Communication Sciences and Disorders from Georgia State University.