Kim Roper is an experienced professional with a diverse background in customer experience and sales. Currently, Kim serves as a CX Solution Engineer at RingCentral, a position held since January 2022. Prior to this role, Kim gained extensive experience as a Sales Account Manager and Sales Support Specialist, actively engaging in new business sales while maintaining strong relationships with existing customers. Kim's expertise includes designing and configuring tailored solutions, as well as preparing customer proposals and presentations. Additionally, Kim worked at Mitel from 1994 to 2023, where responsibilities spanned from sales to customer experience consulting and corporate engineering.
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