Mark Adams

Mark Adams is an experienced Customer Experience Sales/Solutions Engineer currently with RingCentral since April 2024, specializing in contact centre solutions as a subject matter expert for the EMEA SE team. Prior to this role, Mark served as a Contact Centre Sales Specialist at Maintel from January 2023 to April 2024 and held multiple positions at RingCentral including Contact Centre Channel Sales Engineer. Mark's extensive career began in 2003 as a Customer Service Advisor at Orange, progressing through various technical and project roles at companies such as TalkTalk Business and Executel Ltd. Academically, Mark obtained Cisco certifications including CCNP Switching and CCNA from Sunderland College and the University of Sunderland, respectively.