MF

Michael Fladung

Senior Manager, Technical Account Engineering at RingCentral

Michael Fladung is a Senior Manager with extensive experience in technical support and engineering roles at companies like RingCentral, Hewlett Packard Enterprise, Avaya, and more. With a background in managing teams, implementing new processes, and providing tier III support for various technologies, Michael has demonstrated expertise in creating structured processes and improving operational efficiencies in technical environments. With a Master's in Business Administration and a Bachelor's in Human Performance, Michael combines technical expertise with strong leadership skills to drive success in technical support and engineering roles.

Links

Previous companies

Level 3 Communications, LLC logo
Hewlett Packard Enterprise logo
Avaya logo

Timeline

  • Senior Manager, Technical Account Engineering

    November, 2022 - present

  • Senior Manager NAR Enterprise TAM

    October, 2021

  • Manager NAR Enterprise TAM

    December, 2019

  • Site Reliability Engineering Voip Systems Engineer

    July, 2018

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