Mohamad Moussa is a seasoned professional with extensive experience in contact center engineering and technical consulting. Currently serving as a Professional Services Contact Center Engineer at RingCentral since April 2022, Mohamad specializes in the setup of RingCentral systems and the design and implementation of large enterprise projects. Prior to this role, Mohamad spent over a decade at Mitel, holding various positions including Senior Technical Consultant, where responsibilities included international implementations, IVR design, and project management. Previous roles encompassed extensive technical support and system installations, with early experience as an Installation Engineer at prairieFyre Software Inc. Mohamad holds a degree in Biomedical Engineering from Carleton University, completed in 2011.
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