Nicola Carlin has extensive experience in the telecommunications and contact center solutions industry. They have worked at companies like RingCentral and Verizon Business in roles such as Senior Account Executive, Customer Experience Technology Consultant, Senior Client Executive, Strategic Accounts Sales Engineer, and Enterprise Sales Engineer. Prior to that, they worked as a Senior Telecommunications Analyst at First Virginia Banks, Inc. Their expertise lies in developing account strategies, providing pre-sales engineering support, and maintaining customer relationships to ensure successful outcomes.
January, 2019 - present