Nikhin Narayan

Nikhin Narayan is a result-oriented professional with over 17 years of experience in operations, transitions, and client servicing across various sectors including Telecom, E-commerce, and Travel. Currently serving as Senior Manager of Customer Success Management at RingCentral, Nikhin has effectively led large teams in service delivery and process improvement at organizations like Prodapt and Sutherland Global Services. They have demonstrated an exceptional ability to drive client metrics and exceed expectations while managing substantial operational spans. Nikhin holds a Master’s degree in Biotechnology from Sathyabama Institute of Science and Technology and has consistently engaged in team management, training, and development throughout their career.