Olivia Martinez is a Sales Development Representative at RingCentral since January 2022, bringing a strong background in customer retention and sales management from previous roles. At SmileDirectClub, Olivia served as a Customer Retention Specialist, focusing on retaining customers through personalized incentives, and temporarily managed a team of 40 sales agents as an Inside Sales Manager. An extensive sales foundation was built as an Inside Sales Specialist, making around 300 calls daily to open new consumer accounts. Previous experience includes marketing coordination at Great Smiles Orthodontics, market research at GoSolv, and customer service roles at Ulta Beauty and Club Rio Rancho. Olivia holds a Bachelor's degree in Communications from The University of Alabama, obtained in 2016.
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