Martijn Knol

Martijn Knol has over 20 years of work experience in various roles and industries. Their most recent position is as the Customer Support Manager at Rinkel, starting in September 2022. Prior to that, they worked as a Customer Success Manager at Speakap from March to July 2022.

Martijn also has extensive experience at Webfleet Solutions, where they held multiple roles. Martijn started as a B2B Customer Support Representative in October 2010, then transitioned to a Sales Support Representative in July 2012. Martijn was promoted to Sales Support Team Lead in July 2014, and eventually became an Accounts Receivable Manager in April 2019. In their role as Sales Support Manager, which they held from January 2016 to December 2021, Martijn was responsible for leading a team of SAASU's across multiple locations, implementing process improvements, and managing stakeholder relationships.

Before their time at Webfleet Solutions, Martijn worked at TomTom from August 2008 to September 2010. Martijn began as a part-time Technical Support Representative, providing assistance to customers. During their tenure, Martijn showcased their skills to the company's CEO by handling real customer calls.

Prior to their career in the technology sector, Martijn gained experience in different industries. Martijn worked as an HR Service Desk Representative at Shell from September 2006 to February 2008, where they supported the Short Term International Assignment Desk. Martijn also served as an Administrative Assistant at Pixmania from January 2004 to August 2006, where they provided bilingual support to Benelux customers. Their career started as a Shop Assistant at Boekhandel J. de Slegte B.V. from May 2000 to October 2003.

Overall, Martijn Knol has a diverse background with experience in customer support, customer success, sales support, team leadership, and technical support. Their expertise spans multiple industries, and they have a proven ability to adapt to different roles and responsibilities.

Martijn Knol's education history begins in 1991. Martijn attended RSG Hoeksche Waard, where they obtained their VWO degree. Following this, from 1997 to 2000, they pursued their studies in English Language and Literature at Utrecht University. Martijn's educational journey continued, and in 2022, they enrolled at the Open Universiteit to explore Cultural Studies. In addition to their formal education, they obtained a certification in "Human Rights: The Rights of Refugees" from edX in June 2018.