Lorraine Fugaro is a seasoned Customer Service Manager with extensive experience in managing customer service operations across various industries. Since October 2015, Lorraine has been with Ripley Tools, overseeing the Customer Service, Shipping, and Receiving Departments while serving as a liaison with Inside Sales. Prior to Ripley Tools, Lorraine managed dual customer service sites at Planet Home Lending, focusing on training new employees and implementing technology solutions. Lorraine also served as a Customer Service Manager at Henkel Corporation, leading domestic and international customer service teams. Additional experience includes administrative support and volunteer work at the Fidelco Guide Dog Foundation. Lorraine began education in Business Administration and Management at CT State Tunxis.
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