Alex Good is a seasoned professional in client implementation, success, and solution engineering within the SaaS industry. They served as Managing Partner at BlackVault Investments from 2016 to 2019, where they managed a fixed income portfolio that achieved a 19% return through 2017. They have also been a Customer Success Manager at Highspot, overseeing a $2.7M+ ARR portfolio and leading numerous implementations for multinational companies. Currently, Alex is a Strategic Technical Account Manager at Rippling, responsible for a $3MM+ book of business, while holding a Bachelor's Degree in Molecular, Cellular, and Developmental Biology from the University of Washington.
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